Welcome to the Customer Help Center!
Browse By Resource
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Support Policies and Procedures
Learn how the support team can help you
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Documentation Center
Access technical documentation from API references to implementation guides
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Amplitude Academy
Find educational resources to get started or level up your Amplitude usage
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Community
Join a community of peers where you can get answers to questions and learn new skills
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Amplitude Blog
Read thought leadership and best practices from industry leaders
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Partner Portal
Register for our partner portal
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Slack Community
Join Community via Slack!
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Customer Trust Portal
Data privacy and security are embedded in every part of our business. Learn more about our security posture or request access to our security documentation
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Resource Library
Browse our expert-led content to learn digital analytics and growth strategies
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Product Updates
View our recent product and feature releases
Your Amplitude Customer Help Journey
Visit Amplitude’s support offerings to learn more about the different help channels available for your plan type. Here’s an overview:
| Help Channels | Starter/ Scholarship | Plus | Growth | Enterprise | Premium Success |
| Academy | ✓ |
✓ | ✓ | ✓ | ✓ |
| Community |
✓ |
✓ | ✓ | ✓ | ✓ |
| Documentation Center | ✓ | ✓ | ✓ | ✓ | ✓ |
| Blog | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ticket and Email Support | * | ✓ | ✓ | ✓ | ✓ |
| Live Chat | ✓ | ||||
| Personalized Support | ✓ | ||||
| Mission Critical Support | ✓ |
View the Premium Success plan and the Starter or Scholarship plan for more information by plan type